Novateklab Terms and Conditions
Last updated: October 15, 2026
1. Introduction
Welcome to Novateklab. These Terms and Conditions govern your use of our website and purchases made through our online store. By using this website or placing an order, you agree to these terms and applicable laws.
2. Products and Descriptions
Novateklab sells thermocouple probes, temperature sensors, and related products. We make reasonable efforts to ensure that product descriptions, specifications, images, and prices are accurate. Minor differences in appearance may occur.
Customers are responsible for reviewing product specifications, including probe dimensions, cable length, connector type, temperature range, and compatibility, before placing an order.
3. Prices and Payment
All prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges will be displayed during checkout where required.
Payments must be completed using the payment methods offered at checkout. Orders may be subject to payment authorization and verification.
4. Orders and Acceptance
Submitting an order constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or refuse an order when permitted by law, including in cases of pricing errors, suspected fraud, or product unavailability. If payment has been collected for a canceled order, an appropriate refund will be issued.
5. Shipping and Delivery
Available shipping methods, estimated delivery information, and shipping charges are displayed during checkout.
Delivery estimates are not guaranteed unless expressly stated. Delays may occur due to carriers, weather, or circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information. Please contact us promptly if you discover an error in your shipping address.
6. Returns and Refunds
Returns, refunds, and exchanges are governed by our published Refund and Returns Policy:
Please review that policy before placing an order. Nothing in these terms limits rights that cannot legally be excluded.
7. Product Use and Safety
Customers are responsible for selecting products suitable for their intended application and using them according to applicable specifications and safety requirements.
Unless expressly stated in the product description, our products should not be assumed suitable for safety-critical applications.
8. Website Use
You agree not to misuse this website, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.
Website content, including text, images, branding, and product materials, may not be reproduced or used commercially without permission, except where permitted by law.
9. Limitation of Liability
To the extent permitted by applicable law, Novateklab is not responsible for indirect or consequential losses arising from website use or product use.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, or alters any mandatory consumer rights.
10. Privacy
Personal information submitted through the website is handled in accordance with our Privacy Policy. Please review that policy to understand how information is collected and used.
11. Changes to These Terms
We may update these Terms and Conditions from time to time. The version published on this page will apply subject to applicable law.
12. Contact Us
For questions about these terms, orders, or products, please contact:
Novateklab Customer Service
Email: info@novateklab.com
Website: https://www.novateklab.com/